Privacy Policy

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Remedive.com may collect information about you. This information may include your IP address, browser version and operating system, access times and referring addresses. We may use this information for operating our services, maintaining the quality of the service, security management and providing reports for relevant business purposes. This information is not shared with anyone beyond authorized web site support staff, except when required by law enforcement investigation.

What Information Remedive Collects and Why Information from Website Browsers

We store standard access logs of all visits to the site. This includes access time, page visited, browser information and internet address, which can potentially be personally identifying. We may also store how the user interacts with the site, including clicks, scrolling etc.

Why Do We Collect This?

We collect this information to better understand how our website visitors use Remedive, and to monitor and protect the security of our services. We may store information about how our apps are being used. This can include access time, page visited, browser information, internet address, button and link clicks, scrolling and all other ways in which someone interacts with the app, which can potentially be personally identified User-Provided Information

When you submit information to Remedive, via our site, apps etc., to comment on posts and articles, rate a recipe or video, ask or answer a question, customize a meal plan, mark content as favorite or to watch later, or in other ways the content submitted is processed and stored. If you are logged in it may be linked to your account. It will also in some cases include your internet address, which is potentially personally-identifying.

Please be careful with any personal or sensitive health information you submit or share. Comments, success stories, and similar content can be visible to anyone visiting the site! We do not filter user-submitted content for personal information or sensitive information, and by submitting it you give permission to publish the content, and to store and process it as needed for that purpose. The information may be transmitted, processed and stored by third-party service providers to detect spam and to ensure that the service works as intended.

  • We need to process and store the information as necessary to publish it.
  • We need to detect spam and other forms of invalid use of our services.
  • We need to monitor usage and to ensure that the service works as intended.
  • We need to understand how our services are used, and we want to periodically publish reports on this. For those purposes the information may be aggregated, analyzed and published (with personally-identifying information removed).
  • We need to improve the service you receive and we may use the information you supply, like your ratings, to improve the services we offer you.
  • We need to monitor and protect the security of our services and your information.
Information We Collect for Mobile App

We collect two types of information from users:

  • Personal Information: This is information that can be used to identify you as an individual, such as:
    • Name, Address, Email, Phone to create your user account.
    • Date of birth
    • Prescription: To order non-OTC medicine.
    • Image: We may collect image data that you voluntarily provide, such as profile pictures or photos you upload to our app.
  • Non-Personal Information:
    • Usage data (App usage statistics)
    • Log data (Browser type)
    • Device information (device type, operating system, unique device identifiers)
Sharing of Information

We may share your information with third-party service providers who help us operate our app and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

We will not share your personal information with any third party for marketing purposes without your consent.

We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, protect your safety, or investigate fraud or other wrongdoing.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Your Choices

You have the following choices regarding your information:

  • You can access and update your personal information through the app settings.
  • You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
  • You can request us to delete your personal information from our systems.
Children's Privacy

Our app is not directed to children under the age of [age required by law]. We do not knowingly collect personal information from children under the age of [age required by law].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app.

Contact Us

If you have any questions about this Privacy Policy, please contact us.